Returns & Exchanges
At Wike, we stand behind our gear; if your sports equipment or apparel doesn't meet your performance standards, you can return or exchange it within 30 days of purchase. All items must be in their original condition with tags attached to ensure a smooth processing experience.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Gear
Securely place the items in their original packaging, ensuring all protective materials and tags are included to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing